​The steps toward ensuring that the resident receives appropriate treatment and services to restore as much bladder function as possible are: 

1. Determining if the resident is currently experiencing some level of incontinence or is at risk of developing urinary incontinence;

2. Completing an accurate, thorough assessment of factors that may predispose the resident to having urinary incontinence; and

3. Implementing appropriate, individualized interventions and modifying them as appropriate.

Source: CMS’ “Long-Term Care Facility Resident Assessment Instrument User’s Manual, Version 3.0,” Chapter 3, Section H, page 3